Don’t assume that it’s your job to solve every crisis. Let others figure things out for themselves. Time in the hot seat gets them to appreciate life from your perspective.
Work may go off like clockwork, but loved ones don’t. Take time out of your day to reassure someone who’s feeling out of step.
Fixating on a desired outcome won’t make it materialize any faster – just like a closely watched pot never boils.
Changes may just be baby steps right now, but even baby steps are steps in the right direction.
You may have more invested in people doing things your way than you realize. Take a look at this blind spot because it’s hobbling the progress you want to make.
People insist their differences are irreconcilable, but that won’t stop you from identifying the mutual interests that will bring them back to the negotiating table.
