The most important thing to remember when dealing from a position of strength is the less you say, the more people will worry about crossing you.

Don’t let a financial dispute get personal because you still have to do business with this person. Work out a feasible payback plan or timetable.

A friend’s manner is abrasive, but what s/he has to say is still invaluable. Separate the message from the messenger and you’re the one who benefits.

You knew a venture was on weak footing when you began but trust in your abilities to turn it around. Prospects for success increase under your doting care.

You more than most understand how important it is for people to feel special. Give a colleague some positive reinforcement. The result speaks for itself.

You move to the head of the pack today. It’s great news until you realize you now have to practice what you preach.