Never underestimate the miraculous cure that an apology can affect. A simple “I’m sorry” always works wonders.
Monthly Archives: August 2024
Life isn’t always fair, but maybe it’s time that it should be? You’re in a position to right the balance.
Yield on a minor point and you will score a major victory. This isn’t a battle of wills; it’s a test of confidence.
Working out exit strategies ahead of time is your way of getting comfortable with the idea of staying put. Associates understand this better than you know.
The best way to get people to listen is to leave them to their own devices. They’ll soon recognize how instrumental you were to their happiness.
There’s no shame in asking to be shown how something is done. You don’t learn by pretending to know something you don’t.
